MAZDA Reliability & Reviews

Drivers shopping for a new vehicle often want to invest in a reliable model with positive reviews. With so many available choices, it can be difficult to sort through all the information to find the right brand and model for your driving needs from San Jose to Palo Alto and beyond.

How does the lineup of Mazda vehicles rank? With its elegant styling, exciting performance, and latest technologies, Mazda earns high ratings from several independent automotive reviewers, including J.D. Power, Consumer Reports, and Car and Driver. Learn what these third-party sources think about Mazda in this guide from the team at Stevens Creek Mazda.

MAZDA Reliability Rankings

According to the J.D. Power 2025 U.S. Vehicle Dependability Study (VDS), Mazda ranks 3rd overall. In the mass market segment, Mazda ranks 2nd. In other words, Mazda vehicles have fewer issues compared to those of other brands in the study. The experts at J.D. Power also highlighted the following Mazda models for select segments:

• Compact SUV: MAZDA CX-5
• Upper Midsize SUV: MAZDA CX-90

Another industry source, Consumer Reports, rated 32 car brands in 2025, with Mazda recognized for its reliability. This organization ranked Mazda as the 3rd most reliable brand to buy used. That said, whether you’re interested in a brand-new Mazda model or one that’s been on the roads of Sunnyvale for several years, you will enjoy an excellent investment.

MAZDA Reviews

Overall, industry experts praise Mazda vehicles for their visually appealing designs and enjoyable driving experiences, all at a reasonable price point. They also highlight the Mazda MX-5 Miata as one of the top models for sports-car enthusiasts. Here are some reviews from these experts:

“Most Mazdas are affordable, fun to drive, and look good inside and out. Many of its crossovers, SUVs, and sedans have earned Consumer Reports’ recommendations and above-average reliability ratings. Used Mazdas are usually a good option for an affordable pre-owned car. Mazda’s two- and three-row SUVs, identified by CX in the name, are consistently near the top of our ratings.”—Consumer Reports

“Mazda manages to build vehicles that drive extremely well, look really great, and are still priced reasonably. The Japanese automaker boasts a beautiful lineup that encompasses everything from the fun-loving Mazda MX-5 Miata sports car to the family packing CX-9 three-row crossover.”—Car and Driver

“Mazda’s familiar Mazda MX-5 Miata sports car is tightly focused on driving fun, which it delivers by the bucketful in 2025—just as it always has.”—Car and Driver

Experience The MAZDA Lineup In San Jose 

Now that you’ve read our guide on Mazda reliability and reviews, it’s time to visit our showroom for a test drive. Contact us today to schedule your consultation at Stevens Creek Mazda. Browse our inventory, then take a test drive of new, certified pre-owned, or used Mazda vehicles on our lot. Our team will review each model and trim level to ensure you find the best vehicle for your Mountain View lifestyle. Use our online tools to get pre-approved for financing, value your trade, and browse our new vehicle specials before your visit.